Terms of replacement:
Dar Noora Heritage house prides itself on offering authentic one kind pieces. The fabrics used are all unique, so will sometimes have small imperfections, this is the beauty of the product.
Replacement of the product within 7 days from receiving your order.
1. That the product is not used.
2. That the product is in the same original condition as when you received it.
3. The tags or the stickers on the purchased piece have not been removed.
4. That the product is in the original packaging with all its accessories and accessories.
5. Provide the receipt or proof of purchase for the product.
Non-exchangeable products:
The expiration of the replacement period. You are not entitled to request the replacement of the product permanently.
Method of replacement:
1. You have the right to exchange the product with another identical product at the same or higher price within 7 days from receiving your order.
2. Our correspondence via e-mail info@darnoora.com indicating the product or products that you want to exchange and the reason for the exchange.
3. Calculating all shipping fees on the customer for any exchanged product unless the reason for the exchange is that the product received is damaged, defective or counterfeit, or the product you ordered is not
Cases the customer bears the shipping fees:
1. The customer’s failure to provide us with the information required to deliver the products to him.
2. If the delivery address given by the customer is wrong.
3. If the contact information is wrong.
4. The inability to reach the customer according to the shipping and delivery policy.